Shipping & Refunds

We are very aware of our environmental foot print and we endeavour to use eco-friendly, recyclable, biodegradable / compostable packaging. 

 

Stock Items will be dispatched within 3 working days of receiving full cleared payment, please allow 7 - 10 days for personalised / made to order items.

 

Items are sent using a tracked service only to protect my customers & myself should a query arise & to ensure the parcel reaches its destination.

 

 

Returns & Refunds Policy

Stock items can be returned.

Please contact us within 3 days of delivery of the item(s), please post the item(s) back within 5 days of delivery of the item(s) using a tracked service and please inform us of the tracking number.

Buyers are responsible for return postage costs, If the item is not returned in its original condition, the buyer is responsible for any loss in the items value.

Made to Order / Personalised Items / Reduced Items on Sale.

Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for these items. 

We don't accept cancellations but please contact us if you have any problems with your order.