Shipping & Refunds

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We are very aware of our environmental foot print and we endeavour to use eco-friendly, recyclable, biodegradable / compostable packaging. 

 

Stock Items will be dispatched within 3 working days of receiving full cleared payment, please allow 7 - 10 days for personalised / made to order items.

 

Items are sent using a tracked service only, this is to protect my customers & myself should a query arise & to ensure the parcel reaches its destination.

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Returns & Refunds Policy

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Stock items can be returned.

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Please contact us within 3 days of delivery of the item(s), please post the item(s) back within 5 days of delivery of the item(s) using a tracked service and please inform us of the tracking number.

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Buyers are responsible for return postage costs, If the item is not returned in its original condition, the buyer is responsible for any loss in the items value.

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Made to Order / Personalised Items / Reduced Items on Sale.

Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for these items. 

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We don't accept cancellations but please contact us if you have any problems with your order.